Customer Support
We’re here to help you get the most out of Findfreespot.com
At Findfreespot.com, we’re committed to providing reliable, responsive support to ensure you get the most out of our platform. Whether you're managing permits, tracking parking availability, or handling invoices, our support team is here to help.
How Can We Help You?
- Account setup and login issues
- Creating and managing parking spaces
- Setting up and issuing permits
- Billing, payments, and invoices
- Reporting bugs or technical issues
- General questions about how the platform works
Support Channels
📧 Email Support: Reach out to us anytime at [email protected]. We typically respond within 24 hours during business days.
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Limited email support
Account-Related Requests
To report issues or request updates to your account, please include:
- Your account name or business name
- The issue or request you need help with
For urgent issues (e.g., payment errors or permit access problems), include “URGENT” in the subject line of your email.
Data & Account Deletion Requests
If you'd like to request deletion of your account or data, email us at [email protected] with the subject: Account Deletion Request. We will process your request in accordance with our Privacy Policy.
Stay Updated
We post system updates, improvements, and planned maintenance notifications in your dashboard and via email.
We’re Here to Support You
Your success in managing truck parking operations is our priority. If you need help or have suggestions, don’t hesitate to contact us. We’re here to make parking management easier for you.
Contact Support